Who is it for?
For families seeking companionship and non-medical help with everyday activities, based on the person’s needs and preferences.
What may be included?
Companionship, help with daily routines, agreed everyday activities and communication with family. Mobility needs and the limits of assistance are discussed first.
Service boundaries
A companion does not replace a nurse. This role does not authorise nursing procedures, administering treatment or changing doses.
Who provides it?
A companion providing non-medical support within the agreed scope.
Preparing for a visit
Discuss routines, preferences, privacy and communication, and agree tasks, breaks and when to contact family.
What affects the cost?
Hours, schedule, type of assistance and live-in arrangements if available.
Assessment and availability
Assessment starts with the type of support, area and timing, followed by review of home suitability and service scope with a professional where needed. Coverage and timing are not guaranteed before confirmation.
Can companionship and nursing be combined?
You can ask for both needs to be assessed, with medical tasks assigned to the appropriate professional and availability confirmed separately.
How to enquire
Tell us what you need
Choose the support, area and preferred timing.
Discuss the options
Suitability, availability and scope need to be reviewed.
Agree the details
Confirm the provider, cost and arrangements before starting.
