Specialist assessment first

Complex care at home

Complex care needs require specialist assessment before care at home can be considered.

Agree the details before care begins

Discuss local availability, care tasks and cost.

Complex care at home
Illustrative image; does not verify a provider’s identity or equipment specifications.

Who is it for?

For people whose treating team determines that their needs can be met at home with appropriate oversight and equipment.

What may be included?

Review of the person and home, required professional skills, equipment, oversight and a medical escalation plan before arrangements are agreed.

Service boundaries

Not a guaranteed substitute for an intensive care unit or suitable for every critical illness. This website cannot assess clinical stability and is not an ambulance service.

Who provides it?

Appropriately skilled professionals with clearly agreed medical oversight, subject to verification.

Preparing for a visit

Discuss transfer, home environment, power, equipment and contingency support with the treating team and a qualified assessor.

What affects the cost?

Oversight, care hours, equipment, consumables and support arrangements.

Assessment and availability

Assessment starts with the type of support, area and timing, followed by review of home suitability and service scope with a professional where needed. Coverage and timing are not guaranteed before confirmation.

Can the form arrange this service directly?

No. The form starts an enquiry only. Care cannot be confirmed before specialist assessment and agreement from the treating team.

How to enquire

01

Tell us what you need

Choose the support, area and preferred timing.

02

Discuss the options

Suitability, availability and scope need to be reviewed.

03

Agree the details

Confirm the provider, cost and arrangements before starting.

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A SIMPLE STEP TO CLOSER CARE

Let’s hear what you need.

Start with a question. Discuss your options and the details before agreeing care.

Call usEnquire about care